Privacy Policy

At Classic Horizon Shop, we approach your privacy with the same precision and care that defines our collection of Swiss timepieces. This Privacy Policy outlines how we collect, use, protect, and share information gathered through high-classwatch.com (the “Site”).

1. Information We Collect

We collect information to provide our discerning clientele with exceptional service while maintaining the highest security standards:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details when you make a purchase or create an account.
• Transaction Information: Details about purchases of our timepieces (from Airspeed Pilot chronographs to Artelier masterpieces), payment methods, and order history.
• Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
• Communications: Records of correspondence when you contact our concierge team at [email protected].

2. How We Use Your Information

Like the precise engineering of our Swiss movements, we use your data with intentionality:

• To process and fulfill orders for our aviation-inspired and professional instrument watches
• To provide personalized service worthy of our collector clientele
• To enhance and maintain our Site’s functionality and security
• To communicate about orders, products, services, and promotional offers (where consented)
• To comply with legal obligations and prevent fraudulent transactions

3. Data Sharing and Disclosure

We treat your information with the discretion expected by collectors of fine timepieces:

• Service Providers: Carefully selected partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services – all bound by strict confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights, such as fraud prevention or responding to legal process.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve collectors worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with security measures mirroring the precision of our timepieces:

• Military-grade SSL encryption for all transactions
• PCI-DSS compliant payment processing
• No storage of full payment details on our servers
• Two-factor authentication for high-value transactions
• Regular security audits and system updates

6. Your Rights

You maintain control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain circumstances
• Restriction: Limit how we use your information
• Objection: Opt-out of marketing communications or certain data processing
• Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact our concierge team at [email protected].

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for secure checkout and account functionality
• Performance Cookies: Help us improve our Site’s performance
• Functional Cookies: Remember preferences like currency selection
• Marketing Cookies: Used with consent to personalize content and ads

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our Site is not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The updated version will be posted on our Site with a revised “Last Updated” date.